14th Congress of the Polish Chamber of Insurance

"When Change Becomes the Norm"

Day 1 (6 May 2026) Wednesday

11:00 am - 12:45 pm
Opening address
12:45 pm - 1:15 pm
Coffee break
1:15 pm - 2:30 pm
Insurance in the New Speed Economy

Introductory Lecture: Ignacy Morawski, Puls Biznesu
Moderator: Ignacy Morawski, Puls Biznesu

Panelists:
Wojciech Wrochna, Secretary of State at the Ministry of Energy, Government Plenipotentiary for Strategic Energy Infrastructure
Jacek Jastrzębski, Chairman of the Polish Financial Supervision Authority (KNF)
Bogdan Benczak, CEO of PZU SA
Piotr Matczuk, CEO of the Polish Development Fund (PFR S.A.)

"New speed" not only means that the pace of change has increased. Above all, it implies a change of development directions observed in the economy, geopolitics and infrastructure. The said change manifests itself by a simultaneous acceleration of energy, technology and infrastructure investments, driven by the need to ensure the security and resilience of states. In this context, the role of insurers is becoming particularly important, as they act both as providers of insurance coverage for new, increasingly complex and capital-intensive risks and as long-term institutional investors offering access to stable investment capital.
This raises the question of how the insurance sector can actively combine increasing risk exposure with its role as a long-term capital provider and in order to become one of the key players in the process of funding key projects.

2:30 pm - 3:30 pm
Lunch
3:30 pm - 4:45 pm
Artificial future

Introductory Lecture: Dr Lukas Kölbl, Managing Director at Accenture (AI & Data)
Moderator: Maciej Rekosz, Insurance Sector Lead, Accenture Poland

Panelists:
Pamela Krzypkowska, Expert AI, Ministry of Digital Affairs
Sławomir Pomarański, Director of the Insurance Inspection Department, Polish Financial Supervision Authority (KNF)
Rafał Mosionek, Member of the Management Board, ERGO Hestia SA
Michał Kopyt, Member of the Management Board, PZU Życie SA
Andrzej Wasilewski, Member of the Management Board, TUiR Allianz SA

The Polish insurance industry is entering a new stage of digitization, with AI no longer being merely a trendy topic, but becoming a viable tool relied upon in optimizing processes, detecting fraud, personalizing the offering or managing risks. Insurers are increasingly boldly investing in AI-related technologies, with their ultimate goal being to improve a variety of ways in which they do business. However, in order to take full advantage of the opportunities offered by AI, they must overcome a number of challenges and introduce a wide array of changes. Legal and regulatory requirements stemming, inter alia, from the AI Act and the DORA regulation, call on insurers to make sure their AI systems comply with applicable standards. Advances in the field of artificial intelligence are raising employees' concerns regarding automation of work, which may potentially affect team morale. The need for manual verification of the results generated by AI, i.e. to ensure oversight, poses another challenge.

4:45 pm - 5:00 pm
Coffee break
5:00 pm - 5:45 pm
Digital Hygiene

Presenter: Wojciech Kardyś

Threats existing in the digital world are real: hate speech, fake news, patho-influencers, algorithms that manipulate emotions, dehumanization of relationships by AI, scam, phishing, financial fraud and scams. But technology in itself is not bad. We should not be afraid of it. Instead, we should learn how to use it wisely. One needs to be able to set boundaries, control the time spent online, take care of privacy and maintain critical thinking towards online content. That's what we call digital hygiene - the ability to use technology in a conscious way that protects us from information overload, algorithm manipulation and toxic content.

8:00 pm
Gala dinner

Day 2 (7 May 2026) Thursday

10:00 am - 11:15 am
Health - System Challenges and the Role of Insurers

Introductory Lecture and Moderator: Prof. Andrzej M. Fal, MD, PhD, President of the Polish Society of Public Health

Panelists:
Zbigniew Derdziuk, President of ZUS (Social Insurance Institution)
Dr Filip Nowak, President of NFZ (National Health Fund)
Prof. Witold Orłowski, Economist
Weronika Dejneka, Member of the Management Board, PZU Zdrowie SA
Andrzej Sokołowski, President of the Association of Private Hospitals
Tomasz Jankowski, President of the Supreme Medical Council

Growing health needs, juxtaposed with an aging population and a simultaneous decline in the number of people of working age pose a serious challenge to the healthcare system. Tens of billions of zlotys missing in the budget and ever-increasing waiting times for doctor appointments, especially in specialized outpatient care, call into question the system's current funding model.
During the panel, experts will be discussing the economics of healthcare in Poland, focusing on the impact of health on the economy, the growing role of private healthcare and the synergy potential of supplemental health insurance. They will be elaborating on how supplementary health insurance can act in conjunction with public sector coverage by increasing the availability of services and boosting financial stability of the system.

11:15 am - 11:45 am
Coffee break
11:45 am - 1:00 pm
New Mobility: Chinese Brands, Electric Cars and Their Impact on Insurance Sector and Claims Adjustment Process

Introductory Lecture: Michał Lang, Manager of the Insurance Business Operation Unit, Polish Chamber of Insurance
Moderator: Agnieszka Dąbrowska, Head of Insurance Business Operations Unit, Polish Chamber of Insurance

Panelists:
Rafał Stankiewicz, Vice President of the Management Board, TUiR Warta SA
Tomasz Tarkowski, Member of the Management Board, PZU SA
Dariusz Wołoszka, CEO, INFO-EKSERT
Michał Lang, Expert, Polish Chamber of Insurance

The automotive market is undergoing dynamic change: the share of electric vehicles is growing, Chinese brands are expanding quickly and digitization of the industry is progressing, increasingly turning cars into "computers on wheels." These changes have direct consequences for insurance companies, as they affect the way premiums are calculated and claims are settled.
The panel aims to present the practical impact of new mobility trends - particularly those involving electric vehicles and Chinese brands - on the insurance market. The focus will be on the nature and cost of motor vehicle claims, the technologies used and the organization of claim adjustment processes in the changing automotive environment.

1:00 pm - 1:15 pm
Coffee break
1:15 pm - 2:30 pm
Life Insurance - How to Rebuild Potential For Growth?

Introductory Lecture: Hanna Ulańska, Partner at EY Poland
Moderator: Paweł Czuryło, Managing Editor, Gremi Media

Panelists:
Mirosława Łopacka, Acting Deputy Director of the Insurance Supervision Department (KNF)
Phd. Katarzyna Sekścińska, Department of Business Psychology and Social Innovation, University of Warsaw
Nicolas Jeanmart, Head of personal & general insurance, Insurance Europe
Katarzyna Majewska, CEO, PZU Życie SA
Jarosław Bartkiewicz, CEO, Prudential International Assurance plc SA (Poland Branch)
Piotr Grzesik, CEO, EPRO

The life insurance market in Poland has been operating under severe regulatory pressure for several years now, resulting in a significant decline in premiums written and a reduction in the growth rate of the entire sector. These challenges are compounded by profound social and market changes.
All this makes it necessary for life insurance companies and distributors to redefine their business models, modify the way they design products and shape their relationships with customers.
The panel will offer an opportunity to discuss whether and how the life insurance market can return onto a path of growth, meeting the expectations of the regulator, satisfying the real needs of customers and achieving the business goals of market participants.

2:30 pm - 2:40 pm
Closing address
2:40 pm - 3:40 pm
Lunch